Crowne Meeting Director 皇冠会议总监

The CMD is responsible for “Meetings Success” in the Crowne Plaza meetings, conference and event segment. They are the single points of contact for the client through managing the Crowne Meetings Cycle. The CMD assists in securing the business, plans the meeting/event, co-ordinates with hotel operations and clients before, during and after each meeting/event.
清楚理解深圳龙岗珠江皇冠假日酒店的产品及企业使命,主要负责实现深圳龙岗珠江皇冠假日酒店皇冠会议的“聚首成功”目标，落实会议活动每个细节。皇冠会议总监在会议洽谈开始就亲自与客人接触，承诺两小时反馈及确保会议组织者按计划有序地安排工作。 皇冠会议总监在会议前后都需做好计划, 统筹酒店操作及客户合作之间的联系。
·Under the direction of the Director of Sales and Marketing must ensure all meetings inquiries are handled within Meetings Success standard procedures and always meet 2-hour turnaround standard.
·在市场销售总监的指导下，必须确保所有的会议需求工作都符合“聚首成功”的标准程序，并确保2小时向客人作出反馈。
·Be informed on sales leads and business quoted to ensure business is maximized. At all times, understand the client’s needs whilst optimising hotel revenue through strategic yield management and up selling of hotel facilities or service.
·通过对销售在商业上的引领作用，确保酒店业务是尽其用。无论何时都将客户的需求摆在首位，同时通过战略性收益管理和酒店设施服务的增售手段优化酒店收益。
·Support the Hotel Sales and Crowne Meetings team with site inspections, client entertainment, familiarisations and other events that form part of the sales and marketing revenue plan.
·根据实地考察支持酒店营销工作以及皇冠会议团队，销售和营销计划包括宴请客户，熟悉其他会议活动及市场收益计划等。
·As a link, the basis of various detailed meeting activity plan content to be and banquets operation, catering management, reservation, housekeeping department operation, the ministry of finance and external suppliers for close ties.
·作为联系的基础，各个详细的会议活动计划内容须与宴会运作、餐饮管理、订房部、客房部运作、财政部和外部供应商作紧密的联系。
·Ensure that all customer requirements have been put in place and timely and accurate and complete the information associated with hotel operation.
·确保所有客户的要求都已确实到位，并及时将这些信息准确且完全与酒店运营相联系。
·Works with the client to obtain information feedback, in order to further find business opportunities.
·跟进客户以获得信息反馈，以便进一步寻得商机。
·When the hotel is busy, every employee has the responsibility and obligation to accept the assignment from the hotel management voluntarily to support the operation of the hotel.
·当酒店业务繁忙之时，每一位员工都有责任和义务接受管理层的安排，自觉并自愿地前往酒店运营部门支持工作。
·Perform duties as required by GM
·执行总经理的要求、安排。