Manage the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.管理洗衣房的工作,包括所有客房和套房的布巾,所有餐饮场所和会议场所的布巾,设施,修补,客人的干洗服务,根据酒店和公司的业务目标,确保符合所有产品质量标准,为酒店客人提供优质的服务。Posses a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques全面掌握湿洗、去渍、上浆、干洗和熨烫的技能。Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition确保酒店洗衣房的湿洗和干洗服务均达到最高标准,所洗衣物均整洁的返还至客人或员工。Organize movement of dirty and clean laundry and of guest valet service组织洗前和洗后的衣物的运送和上门送衣服务。
ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。Good writing skills具有良好写作技能Proficient in the use of Microsoft Office熟练使用微软办公软件Problem solving, reasoning, motivating, organizational and training abilities具有解决问题,推理,号召,组织和培训能力Strong Leadership skills in managing teams在管理队伍中有很强的领导技能
4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.最好拥有在相似规模酒店4年客房或洗衣房工作经验,包括的管理经验。
其他要求
- 国际联号工作经验:优先
- 年龄要求:25-40岁
- 语言要求:中国普通话-熟练
- 计算机能力:熟练
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