保安部主管 Security Supervisor

【职位描述】
1. Protect property and provide a safe environment for guests and Associate. Supervise all on-duty security personnel, including dispatcher station. Coordinate job assignments and ensure that each officer is briefed on the day’s activities. Compile information and file written reports.
保护酒店财产，和为宾客和员工提供安全的居住，工作环境。督导当班的保安部员工。分配协调任务，确保当班员工理解当天的注意事项和情况。准备每天的书面工作报告。
2. The Safety & Security Supervisor will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
保安部主管应以友善，礼貌，仔细，高效的风格处理和执行他的职权， 确保酒店的规章制度得以实施，同时保证高质量的服务标准。
3. Watch for suspicious persons entering, exiting or loitering around building.
对进出酒店，或在酒店区域闲逛的可疑人员，保持监视。
4. Conduct walk through observations of entire hotel. Promote safe work practices.
对整个酒店区域进行巡视检查。推广安全操作规范。
5. Assist to develop and administer safety programs.
协助推广实行各项安全工作程序。
6. Assist to investigate accidents, thefts, property loss, and unlawful activities. Document details and advise management.
协助调查处理所有严重事件，包括偷盗等。并负责提供所有相关的材料。
7. Track departmental safety records and document medically treated and non-treated emergencies.
负责部门的安全事件记录报告的检查和跟踪，确保所有医务和非医务地记录完备。
8. Assist to coordinate and monitor for efficiency safety and security related programs for overall hotel, including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness training, Manager on Duty schedules, evacuation drills, etc
协助监控所有和安全相关的酒店工作流程，包括宾客遗失物品程序，酒店钥匙，化学品的控制和收发检查，人工急救和消防的培训，酒店值班经理制度，以及酒店紧急撤离的演习等。
9. Assign duties and schedule staff, balancing needs of hotel and productivity standards.
计划排班和分配任务，以配合酒店的运作要求。
10. Compile and distribute departmental reports, such as property loss correspondence. Read incoming correspondence and disseminate pertinent information to staff members
准备和分发部门的安全纪录报告。负责查收外来的安全通报，并分发给相关部门人员。
11. Assist to organize and conduct departmental safety committee meetings. Attend and participate in other required meetings.
协助组织进行部门的安全会议，并出席参加其他必要的会议。
12. Enforce hotel safety standards.
监督执行酒店安全制度。
13. Perform other duties and handle projects as assigned by Safety & Security Manager, General Manager.
随时执行跟进保安部经理，总经理要求的任务。
14. Ensure that maximum-security protection is given to the life and person of the hotel’s guests
确保酒店的宾客安全得到最大程度的保护。
15. Ensure all guests are being treated in an efficient and courteous manner that all Hildon standards are being applied.
确保酒店宾客受到迅速高效，礼貌周到的服务，同时全面达到希尔顿的各项标准。
16. Assist guests at hotel public areas whenever require.
随时在酒店公共区域协助宾客。
17. Plan Associate departmental meetings on a monthly basis.
计划每月部门员工例会。
18. Monitor associate / contractor activity and coach subordinate performance.
平时注意观察下属的工作表现，并随时加以现场指导。
19. Ensure that maximum security protection is given to the life and person of the associates
确保酒店的工作人员安全得到最大程度的保护。
20. Operate the department within Hilton policies as they relate to the ethical codes, standards of good business practice and local laws and regulations.
依据希尔顿的政策,认真遵循集团所规范的雇员道德守则，规范商业行为，以及遵守国家法律法规。
21. Assist to conduct daily briefing and periodically associate meeting.
协助主持每天的例会，和每阶段的员工大会。
22. Assist Safety and Security Manager for interviewing, selecting, reviewing and counseling security officers to maintain order throughout the hotel.
协助保安部经理面试，选拔，审核，指导部门员工，以确保他们达到酒店的标准。
23. Train new Associates according to all corporate specifications, including documentation.
为新员工提供入职培训。
24. Monitor associate activity and coach subordinate performance.
平时注意观察下属的工作表现，并随时加以现场指导。
25. To provide training, instructing and guiding all security associates regularly so that associates may carry out or discharge their duties efficiently all time.
对保安部员工工作定期培训，确保员工在必要的情况下虽是应用和发挥所学习的知识和技能。
26. Uphold the Hilton Cares culture by demonstrating the Star Service Standards at all times to guests and fellow associates.
处处展示希尔顿的关爱文化，时刻保持对宾客和员工的关爱。
27. Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related “Brand” and Hilton Policies.
保证遵守所有相关工作场所健康和安全、职业健康和安全立法,和相关的“品牌”和希尔顿酒店政策。
28. Abide by the Hotel’s Policies and Procedures, the hotel’s Associate Handbook, and Hilton Business Code of Conduct at all time.
遵守酒店的工作政策及程序，员工手册中的条款, 和希尔顿商业行为准则.
【任职要求】
1. Must be able to read and write to facilitate the communication process.
必须有能力阅读和书写， 以确保正常的沟通程序。
2. Requires good communication skills, both verbal and written.
要求具备良好的口头，和书写沟通能力。
3. Possess basic computational ability.
必须具备基本的电脑应用技术。
4. Must possess basic computational ability.
必须具备基本的计算能力。
5. Extensive knowledge of the hotel and facilities
对酒店的产品和服务有广泛的理解。
6. Must be able to work well with all members of the Security Department and all other members of the contracting partner and hotel sauces.
有能力配合安全部门的所有员工，以及其他部门，或外部供应商。
7. First Aid, Security
紧急救护和安全培训
8. High school or equivalent education required.
具备高中，或同等学历。
9. At least three years experience as a security.
3 年以上安全部门的工作经验。