Room Attendant 客房服务员

Position Summary 职位概述
1.To check room status and fill out report.
检查房态并记录。
2.To report promptly mini bar consumption in expected departure rooms.
报告预离房内的酒水消耗。
3.To check occupied rooms for any guest laundry pick up and inform Laundry.
检查住客房客人的洗衣，并通知洗衣部。
4.To ensure maids trolley is complete with supplies before starting the days work.
在开始一天的工作前，整理好工作车。
5.To clean occupied and check out rooms
清理住客房和离店房
6.To report any repair and maintenance inside the room.
报告房间内需要维修的问题。
7.To report losses and breakage.
报告房间内物品丢失和损坏的情况。
8.To report suspicious character or behavior observed in guest.
发现任何可疑行为和人立即报告。将客人的遗留物品交到办公室。
9.To clean corridor, service area, exit staircase, staff toilet, maid’s trolley and pantry.
清理走廊、服务区、防火楼梯、员工卫生间、服务车和工作间。
10.To provide shoe shine service.
提供擦鞋服务。
11.To assist Laundry staff by opening guest rooms for laundry delivery.
帮助洗衣部人员开客房门、送洗衣。
12.To move and arrange furniture, to turn and place mattresses.
摆正家具和床垫。
13.To replenish mini bar stock in the guest rooms.
将客房内的小酒吧补齐。
14.To ensure that all supplies are replenished immediately and personalized service is rendered.
及时将客用品补齐，并提供优良服务。
Required Qualifications 任职要求
1. More than 1 year of the same position experience.
具有1年以上同岗位工作经验。
2. Able to endure hard work.Have good sense of responsibility and team work.
工作勤奋，具有团队合作精神。
3.Communicate with guest efficiently.Customer oriented, Credibility.
与宾客的有效沟通能力强，具有服务意识，为人正直、诚实、敬业。
4. Good professional habits. Integrity.
具有良好的工作习惯、较高的职业素养与道德。