餐厅服务员 Outlet Attendant

• Having a positive attitude and impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and team members.
具有积极的态度和影响力，责任感及主动解决问题的意愿，并能跟客人和团队成员清晰、有效沟通。
• Reporting to work in uniform following all appearance standards and on scheduled days at the scheduled time.
上岗时着装要遵循形象要求标准，并遵循排班表按规定时间到岗。
• Confidently knowing the food and beverage menu contents and could explain them in details to guests, and making suggestions on the menu that might suit guests of different nationalities.
熟悉掌握菜单知识并可以自如地向客人做以介绍，根据客人的不同国籍，推荐菜单上的食品及酒水。
• Understand dietary requirements and could offer appropriate suggestions.
理解健康食品，并可以向客人提出合理的建议。
• To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
具有积极合作的精神。以热心的态度对待所有的工作， 并乐于借助一切机会学习技能以便于改进自己的工作表现。
• To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
• To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
在工作过程中能够做好本职工作，保证自己及他人的安全。
• Display professional behavior at all times.
在工作过程中始终体现职业素质。