岗位职责:
JOB RESPONSIBILITIES:
1、管理餐厅日常运营,包括员工排班、库存控制及财务报告。
Manage daily operations of the restaurant, including staff scheduling, inventory control, and financial reporting.
2、制定并执行战略计划,提升服务质量与盈利能力。
Develop and implement strategic plans to improve service quality and profitability.
3、及时处理客户投诉并确保顾客满意度。
Resolve guest complaints promptly and ensure customer satisfaction.
4、与行政总厨合作设计菜单及酒水单。
Collaborate with the Executive Chef to design menus and beverage lists.
5、确保遵守健康、安全及卫生法规。
Ensure compliance with health, safety, and sanitation regulations.
6、与市场团队协作推广餐厅活动及特别优惠。
Coordinate with marketing teams to promote restaurant events and special offers.
7、监管采购流程并维持合理库存水平。
Oversee procurement processes and maintain optimal stock levels.
8、招聘、培训及评估员工表现,确保高服务标准。
Recruit, train, and evaluate staff performance to ensure high service standards.
岗位要求:
JOB QUALIFICATIONS:
1、至少5年餐厅管理经验,高端酒店经验优先。
Minimum 5 years of experience in restaurant management, preferably in a high-end hotel.
2、熟练使用收银系统及财务管理软件。
Proficiency in cash systems and financial management software.
3、优秀的领导力、沟通能力及解决问题能力。
Strong leadership, communication, and problem-solving skills.
4、中英文流利(口语及书面)。
Fluent in English and Mandarin (written and spoken).
其他要求
- 国际联号工作经验:优先
- 年龄要求:25-60岁
- 语言要求:英语-良好
- 计算机能力:良好
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