1. Create individual marketing plan for hotel to drive revenue acrossall online customers segments, and work with the Director of Sales &Marketing and Director of Revenue Management to ensure a smooth execution.
2. Support Divisional Online Marketing Team to provide monthly andquarterly analysis including performance of campaigns and channels, along withreturn on investment statistics. Maximize and optimize the performance of all online marketing channelsbased on these results.
3. Own the results for hotel through tracking and analysis, using ourproprietary performance measurement tool and other tracking systems.
4. Leverage best practices in marketing, marketing operations andreporting to Divisional Online Marketing team.
5. Demonstrate effective and appropriate interaction with guestswhilst maintaining a professional approach and image.
6. Possess a high level of product and service knowledge in order topromote services and facilities to customers.
7. Pursueincreased responsibility.
8. Undertake additional duties asrequested by the Department Head and Hotel Management.
9. Abide by the hotel Employee Handbook.
10. Abide by both the hotel and Marriott policies and procedures.
11. Abide by the hotel Code of Conduct.
12. Handle cash, Pool House Bank ,Cheques, credit cards, bills, overages/shortages in accordance with hotel andMarriott policy compliance. Follow all company policies and procedures.
1. 为酒店制定销售计划以提高所有网络客户销售部分的收入,与酒店的市场销售总监和收益管理总监合作保证执行并顺利完成。
2. 通过提供包括活动和渠道销售表现的月度和季度分析以及回报数据为区域网络销售团队作出支持。根据所获数据最大化和最优化所有网络营销渠道的表现。
3. 运用万豪拥有的性能测试工具和其他跟踪系统,跟踪和分析酒店的运作情况从而获得销售动态。
4. 吸取具有优秀的营销、市场运作技巧,并向区域网络销售团队汇报。
5. 与客户保持有效及适当的交流,同时表现出专业的形象及工作方式。
6. 对酒店产品及服务有高度了解,以便更好地向客户销售酒店的服务及设施。
7. 能担负起更多的责任。
8. 主动承担部门负责人及酒店管理层交给的其他任务。
9. 遵守喜来登酒店员工手册。
10. 遵守喜来登酒店和万豪的政策及程序。
11. 遵守喜来登酒店的行为准则。
12. 按照酒店万豪政策合规处理现金、备用金、支票、信用卡、账单、长短款等,遵守所有公司政策和程序。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:熟练
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