IT System Analyst IT系统分析员

SCOPE范围
This position is responsible for managingall local computer technology and services in the Hotel which can include, butis not limited to: networks, hardware, operating systems, anti-virus, internetaccess and all related systems, office automation and email systems,departmental systems for front office, back office, sales & catering,personnel, spa, and other network based software supporting these systems;network security and compliance; where not the responsibility of the Engineeringdepartment, cabling, access control system, voice and guest technologies.
这个职位是负责管理酒店所有本地计算机技术和服务，但不限于：网络，硬件，操作系统，防病毒，互联网接入及所有相关系统，办公自动化和电子邮件系统，前厅系统，后台财务系统，销售和餐饮系统，人事系统，水疗中心系统，以及其他支持上述系统的其他网络; 网络安全与合规性;那些不属于工程部负责，如综合布线，门禁系统，语音和客房技术的责任。
OVERALLOBJECTIVES 总体目标
The job of IT System Analyst is executedsatisfactorily when:
IT系统分析员的工作职责：
All IT Systems are running smoothly in thehotel and the IT function is acting in a proactive manner rather than reactive.
所有酒店的IT系统平稳运行和IT功能被积极主动地使用着。
IT is driving efficiencies in the use ofapplications enabling the other departments to successfully complete theirtasks.
IT系统被各个部门有效的使用着，顺利完成他们的日常工作
The hotel has an acceptable level of PCIcompliance.
酒店符合PCI的标准（PCI–Payment Card Industry）
MAINRESPONSIBILITIES 主要责任
First point of contact for all computerrelated issues within the hotel.
第一时间了解酒店内的所有于电脑相关问题。
Solves technical or operational problems asreported by the users.
解决所有用户报告的技术或操作问题。
Ensures that equipment is in proper workingorder and application performance is optimized
确保设备处于正常的工作状态和对应用程序的性能进行了优化。
Ensure that all 24/7 systems (i.e. frontoffice, point of sale, email and internet) are monitored and that technicalservice is available any time.
确保对所有系统（即前台系统，销售，电子邮件和互联网）进行24小时的监控和技术支持。
Ensure that backups are performed andchecked on a regular basis.
确保数据备份并定期检查。
Ensure that hotel network, systems and datais secured from unwanted intrusion and in line with stated Kempinski standardsand rules and regulations given by law.
确保酒店网络，系统和数据安全，免受不必要的侵扰，并与法律规定给予凯宾斯基标准和规章制度。
Follow Kempinski policies as they relate tothe security and operation of the computer systems.
遵守凯宾斯基政策，因为这涉及到计算机系统的安全性和操作。
Update all computer systems with the latestsecurity patches to minimize internal and external access security risks.
所有的计算机系统 使用最新的安全补丁，以减少内部和外部访问的安全风险。
Coordinate the installation of all newapplications or upgrades of existing applications.
协调安装新的应用系统或升级现有的应用系统
Provide advice to better expedite accessand to improve the use of information in the Hotel.
提供建议，以更好地加快访问速度，并改善酒店信息的使用。
Work within all pre-set budgetary limits.
将工作控制在所有预先设定预算内。
Additional responsibilities and tasks canbe added at any time according to the needs of the business and of the hotel.
额外的责任和任务，可以随时根据业务和酒店的需求进行添加。