管事部经理 Stewarding Manager

Primary Responsibilities主要职责
1• Maintains excellent grooming standards at all time.
保持良好的仪容仪表。
2• Responsible for guiding the steward supervisors and stewards in the performance of their jobs.
负责在工作中指导管理管事部主管和员工的工作执行力。
3• Responsible for controlling & analyzing on an on-going basis the following : Cleanliness standard for kitchen areas, banquet rooms (back of the house), equipment & utensils, guests & colleague satisfaction, operating supplies, cleaning supplies payroll and related costs, breakage and loss.
负责工作中控制和分析以下：厨房区域的清洁标准，厨房（后区）、设备和厨房用具、客人和同事的满意度、运营物资，清洁物品，相关的费用控制、破损和丢失。
4• Responsible for implementing the detailed cleaning program as scheduled, monitoring the results of each action.
负责按照清洁时间表执行，检查执行结果。
5• Responsible for keeping up to date with new cleaning supplies, equipment, trends and systems in stewarding.
负责随时更换管事部的清洁物品，设备。
6• Responsible for providing functional assistance to the stewards during operations.
负责在运营期间对宴会提供协助。
7• Responsible for the proper handling and maintenance of all equipment in the Kitchen.
负责厨房所有设备的维护。
8• Responsible for the storage and safekeeping of all flatware, glassware, hollowware, utensils and related equipment.
负责所有库房物品的安全。
9• Responsible for the sufficiency of cleaning supplies and equipment.
负责清洁物品和设备的充足。
10• Assigns specific tasks among the stewarding team.
安排细节的工作内容。
11• Maintains and updates the steward operating manual, chemical charts and cleaning chart for team guidance.
按照管事部的操作手册更新维护化学物品和清洁用品。
12• Prepares and monitors the requisitions of all chemicals and equipment.
按要求准备和领取化学物品和设备。
13• Reports all accidents and incidents.
事故报告。
14• Conducts and prepares monthly operating equipment inventory.
准备每月的盘点。
15• Reports and monitors the Breakage and Loss report for operating equipment.
报告和监督破损丢失。
16• Prepares purchase requisition for operating equipment and cleaning supplies, below the par level.
根据库存量准备清洁物资和运营设备的采购申请。
17• Coordinates with the chef of Culinary and F&B Manager in establishing minimum and maximum par stocks of all flatware, glassware, chinaware, utensils and related equipment.
协助餐饮行政总厨和餐饮经理制定所有用具的最小库存量。
18• Coordinate with Engineering Dept. for the preventive maintenance system for exhaust, drainage, burners, fryers, refrigerator, freezers and other major equipment.
协助工程部定期维修厨房所有设备及排风，排水，煎锅，冰箱等。
19• Inspects all stewarding supplies and equipment received is according to the established specification.
根据已建立好的守则检查所有管事部物品和设备。
20• Maintain a hygienic and cleanliness of the kitchen.
维护厨房的卫生标准。
21• Maintain the kitchen equipment.
维护厨房设备正常运转。
22• Works with superior and Talent & Culture Manager to ensure the departmental performance of talent is productive.
与上级领导和人才与文化部经理通力合作以确保部门内所有人才工作的成效。
23• Assists in planning for future talent needs.
辅助制定将来的人才需求计划。
24• Assists in recruiting in line with company guidelines.
根据酒店的指导方针辅助招聘工作。
25• Prepares and administers detailed induction program for new talent.
准备细致的新人才入职计划。
26• Ensures training needs analysis of Stewarding talent is carried out and training programmers are designed and implemented to meet needs.
完成管事部人才培训需求分析，并以此来制定人才的培训计划。
27• Provides input for probation and formal performance appraisal discussions in line with company guidelines.
根据酒店的指导方针制定人才工作评估。
28• Coaches, counsels and disciplines talent, providing constructive feedback to enhance performance.
教育、指导与训练人才，提供有建设性的反馈以提高人才的表现。
29• Regularly communicates with talent and maintains good relations.
定期与人才进行交流并保持良好的工作关系。
30• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
辅助保持一套全面、最新和关注顾客的部门标准和程序并随时考核其运用效果。
31• Works with superior in the preparation and management of the department’s budget.
与部门上级通力协作以完成部门预算的准备制定与管理。
32• Assists in co-coordinating the preparation of the departmental annual budget.
辅助完成部门年度预算准备工作。
33• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget.
在不断运作基础上监督与控制部门成本。