Operator 总机接线员

Thisposition is responsible providing the best available communication for theHotel. Responding to and taking care of all guest requests. Ensuringunparalleled service by following up on guest’s request with the relateddepartments in a respective time frame with professionalism and courtesy. Undertaking other duties and responsibilities as required by the Personal Assistant Manager.
本职位负责为酒店提供最好的沟通。响应并处理所有客人的要求。以专业和礼貌的态度，在相应的时间范围内与相关部门跟进客人的要求，确保提供无与伦比的服务。担任宾客服务经理安排的其他工作和职责。
SPECIFICJOB KNOWLEDGE, SKILL AND ABILITY 专业知识及工作技能、技巧要求：
· Decentappearance, hospitality,highly collaboration and beautiful voice.
外表得体，殷勤好客，高度合作，美妙的声音。
· Experiencefor working shifts rotation, including Night Shift.
有翻班工作经验，包括夜班。
· BusinessEnglish conversational and writing.
有一定商务英语对话能力和写作能力。
· Mustbe clearly spoken with pleasant, cheerful telephone manner.
必须口齿清晰，愉快的电话态度礼仪。
· Havingknowledge of the telephone system and software is an advantage
有电话系统和软件知识的优先。
· FrontOffice Experience is preferred.
有前厅部工作经验者优先。