Reservation Supervisor 预订部主管

1. Good mathematical comprehension to understand andinterpret numbers as they apply to operations in hotels.
优越的数据理解性，能对日常营运的数据给予合理恰当的解释。
2. Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
能有效的用英语沟通交流。
3. Ability to effectively deal with internal and externalcustomers, some of whom will require high levels of patience, tact anddiplomacy to defuse anger, collect and analyze accurate information and resolveconflicts.
擅长于处理宾客关系，能快速有效的应对各种问题。
4. Has detailed knowledge and understanding of computerapplication and their use, that can effectively demonstrated.
能熟练的掌握和运用电脑。
5. Interpersonal skills to provideoverall guest satisfaction.
以较强的人际交往能力提高客人满意度。
6. Ability to work under pressureand deal with stressful situations during busy periods.
能在强压下胜任工作。
7. Thorough organization andsupervisory skills proficient in accomplishing the task.
组织管理与督导能力。
8. Familiar with Opera PMS system.
熟悉酒店订房系统-Opera。