岗位概述:
Job
Summary:
预订部文员使酒店的客房预订与酒店的服务目标及程序保持一致,来提高酒店的每间可销售客房收益。预订部文员有责任回答客人有关客房预订的问题。
The reservation Agent
shall steer the incoming room bookings in accordance with the hotel’s service
objectives and procedures so that RevPar is optimized. The Reservations Agent
has responsibility for all inquiries in connection with individual room
bookings
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