Asst. Executive Housekeeper 行政副管家/资深楼层经理

q To compile and post daily
work schedules.
q 安排和分配日常工作。
q To investigate and submit
report on guest comments.
q 对客人提出的批评做出调查报告并呈交上级。
q To
assist the Executive Housekeeper in planning, organizing the overall public
area, guestrooms, and laundry and linen room operations as well as maintaining
established standards according to our hotel.
q 协助行政管家计划和组织客房部所有的公共区域、客房、洗衣房及布草的工作。
q To
assist the Executive Housekeeper in coordinating the Housekeeping operations on
Guestrooms, as well as to maintain high quality standard in accordance to Sofitel
Hotels Group Standard.
q 协助行政管家协调客房部的工作，根据索菲特酒店的标准建立高质量的客房服务。
q Directing
and supervising the four sections, seeing those job assignments are done on
time and guided by set housekeeping rules and regulations.
q 领导和监督客房部四个部门的工作，查看工作是否布置及时。制定客房部日常工作规则和标准。
q To
ensure that all employees report for duty punctually wearing the correct
uniform and name badge at all times.
q 确保所有员工在上班时间内正确着装，佩戴铭牌。
q To
assist in the building of an efficient team of employees by taking an active
interest in their welfare, safety and development.
q 协助行政管家建立有效的领导机制，培训、激励、鼓励员工。
q To
conduct on-job/classroom training for all new staff.
q 制定员工培训计划，为在职和所有新员工准备培训资料。
q To
ensure that all employees provide courteous and professional service at all
times.
q 确保所有员工在上班时间内都能提供礼貌和专业的服务。
q To
assist in the training of the employees ensuring that they acquire the
necessary skills knowledge communication to perform their duties with the
maximum efficiency.
q 协助培养员工，确保所有员工能得到必要的技术知识，以最大效率履行责任。
q To
supervise the employees within the department, ensuring that the correct
standards and methods of service are maintained as stated in the Department's
Operations Manual.
q 监督本部门员工，确保其根据部门员工手册，提供正确标准的服务。
q To
ensure that the Department's Operational Budget is strictly adhered to and that
all costs are strictly controlled.
q 保证部门工作预算的准确，严格控制所有成本。