预订文员

1.Handles all reservation correspondence and inquiries quickly, efficiently and accurately for Banyan Tree Hangzhou.
准确，快速，有效地处理所有预订要求。
2.Ensures that all reservation details are accurately entered into the computer in a timely manner.
确保所有预订信息能及时，准确地录入系统。
3.Monitors the hotel room inventory, maximising the yield.
监控房态情况，使入住率最大化。
4.Monitors the hotel overbooking status ensuring it remains within the predetermined levels.
查看超额的订房情况，确保在规定的范围之内。
5.Maintains trace and filing systems for all reserations.
定期存档预定信息，维护预定系统。
6.Maximises the room revenue of the hotel by upselling all hotel products and services.
通过销售酒店的产品及服务，使住房受益最大化。
7.Assists in the production of reservation reports as directed.
协助上级做相关的统计报表。