礼宾员 Concierge(储备)

Artsy and cool, EAST Beijing brings a hip lifestyle hotel to Jiangtai in the heart of Beijing. With an industrial chic vibe and natural tones; we offer a relaxed but stylish space to work playfully and play productively. Close to business districts and creative neighborhoods, EAST Beijing is perfectly located in INDIGO, Jiangtai to show you another side to China’s capital.
充满艺术气息和酷炫的北京东隅是北京市中心将台地区的一家具有时髦生活方式的酒店。酒店具有工业别致的氛围和自然色调; 我们提供一个轻松而时尚的空间，让您“寓工作于玩乐”。北京东隅靠近商业区和创意街区，地理位置优越，位于将台颐堤港，向您展示中国首都的另一面。
We are looking for a Lobby Host to join our Guest Experience team.
我们正在寻找一名大堂接待员（礼宾员）加入我们的客户关系团队。
You can create result with us using your expertise to…
您可以利用您的专业知识与我们一起创建未来...
• Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
• 核实到达和离店的细节，安排行李处理，交通和客人要求的其他服务。
• Delivers and picks up guest baggage as assigned by the call centre and Front Office.
• 根据电话中心和前厅部的安排递送和领取客人的行李。
• Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.
• 引导即将入住的客人到住宿登记区，同时为客人提供搬运行李的服务。
• Directs guest and visitors to any of the hotel’s facilities.
• 引导客人和访客参观酒店的任何设施。
• Escorts guests to their rooms, explaining in house and room facilities.
• 陪同客人到他们的房间，介绍房间和房间的设施。
• Opens and closes car doors for guests whenever the opportunity arises.
• 随时为客人打开和关上车门。
• Loads/ unloads guests’ luggage for arriving and departing guests.
• 为到达和离店的客人装卸行李。
• Prevents entrance of unauthorized or undesirable persons; keeps main entrance and driveway neat at all times.
• 防止未经授权或不受欢迎的人士进入；始终保持大门及车道整洁。
You can go that extra mile by using your skills and qualities including…
你可以通过使用你的技能和素质来加倍努力，包括......
• Experience: Minimum 6 months – 1 year in similar position or fresh graduates from a from a hospitality course.
• 经验：至少6个月至1年在类似职位或酒店管理课程的应届毕业生
• Education: Diploma or above; Graduate from hotel school or hospitality training institute is preferred.
• 学历：大专以上学历; 从酒店管理院校或酒店培训机构毕业者优先
• Skills: Good knowledge of food and beverage with good interpersonal and communication skills.
• 技能：良好的食品和酒水知识和良好的人际关系及沟通技巧
• Personality: Great team player, flexible and able to adapt to face-paced environment
• 性格：优秀的团队合作精神，灵活且能够适应忙碌节奏的环境
With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…
期望值越高，回报越大。我们除了具有竞争力的薪资外，还提供一系列福利，因为快乐的员工成就一个快乐的公司！您可以…
• Turn up in smart casual attires and be as comfortable as you can at work!
• 穿着时髦的休闲工作装，在工作中尽显舒适！
• Whoosh into the hotel with ease as it is conveniently located near an MTR station and accessible with public transits!
• 酒店位置便利，靠近地铁站，公共交通便利！
• Dine at our team dining hall and save on meals!
• 在我们的团队餐厅用餐，节省餐费！
• Join our wellness programme and healthy pantry and attend to your mental and physical wellbeing!
• 加入我们的健康计划，关注您的身心健康！
• Enjoy 3 COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?
• 在我们所有的旗下酒店享受三个免费间夜，谁不喜欢旅行？
• Enjoy attractive benefits (including 5-day work week) and excellent career development opportunities.
• 享受有吸引力的福利（包括每周工作5天）和优秀的职业发展机会。