Floor Supervisor 楼层主管

工作描述 Job Description
1.与前台密切合作,随时确保正确的客房状态。
Work closely with the Reception to ensure correct room status at all times.
2.寻找机会不断地改善服务质量。
Seek opportunities to continually improve guest service.
3.监督夜床服务。
Supervise turndown service.
4.负责严格的钥匙领取程序。
Responsible for strict key control.
任职资格 Qualification
1.具有良好的客房部楼层，PA日常操作方面的专业知识。
Good knowledge of Housekeeping daily operation skill including guest floors and public area.
2.具有良好的客房部楼层日常操作方面的知识。
Good knowledge of Housekeeping Guest floors daily operation.