客房部副总监 / 客房部经理 Assistant Director of Housekeeping / Housekeeping Manager

SUMMARY OF POSITION
职位概括
To
assist the Director of Housekeeping. To
be responsible for the operation and
administration of the department, in the absence of the Director of Housekeeping.
协助客房总监的日常运作。在客房总监缺席的情况下,负责经营和管理部门。
To
ensure that the Housekeeping and Laundry/Valet Departments provide the highest standards of excellence in
product, physical atmosphere, and service.
确保客房部和洗衣房提供好的工作氛围和高标准的产品和服务。
Be
responsible for the timely completion and posting of all schedules. Monitor staffing to insure maximum service,
quality, efficiency, and productivity.
负责及时完成并发布所有的日程安排，管理员工确保他们提供最好的服务，并保证质量，效率和生产力。
Assist in the
recruitment, hiring, training, evaluating, disciplining, and motivating of
employees.
协助招聘，雇佣，培训，评估，训练和激励员工。
Inspect
all public and back of house areas cleaned on a regular basis to help insure maintenance of standards.
定期检查公共区域和酒店后台区域，以帮助维护标准。
Participate in the monitoring of cost management as it pertains to inventories,
use of supplies, labor and energy.
参与成本管理监测，因为它涉及到库存，使用物资，劳动力和能源。
Ensure
proper professional working relationship with all departments and divisions
within the hotel.
确保于酒店其他部门的专业的工作关系等。
PREFERRED KNOWLEDGE / QUALIFICATIONS
职位要求
Being calm and patient and be of service passion.
冷静耐心，具备服务热情。
Good oral communication skill in Chinese & English.
良好的中英文口头沟通能力。
Basic English business writing skill
基本的商务英语写作能力。
Minimum 2 years’ experience in related position with Four Seasons or other organization
不少于两年在四季酒店或国际五星级酒店同等职位工作经验。