会务销售经理 MICE Fulfillment Manager

会务销售经理将负责：在会务筹备过程中传递客户体验，满足客户会议需求，在会务筹备期间跟进客户。主要职责是使客户满意度最大化，促进销售不断增长。另外，职责也包括激励和指导部门员工
The MICE Fulfillment Manager will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Events team members.
大专或等同学历，2-5年酒店会务统筹或者相关行业经验，工作经验需求依据之前的工作岗位性质而定。
Degree or Diploma, and 2 – 5 years of relevant experience in meeting planning in Hospitality or a related service industry. Type and level of experience required may vary slightly based on size and complexity of operation.
良好的交流和协调能力
Good communication and negotiation skills
主动性，效率以及按要求完成任务的能力
Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required
维护电子和文件存储系统的优秀的组织能力
Strong organisational skills required to maintain electronic and paper filing systems
熟练了解政策和流程以及熟练的交流技巧
Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable.
有明确且有效的口头或书面表达能力以便向客人、管理层和团队成员传达明确的信息
Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
熟练的计算机技巧（包括办公软件）
Excellent PC skills (including MS Office)