Italian Restaurant Captain,ARVA 意大利餐厅领班

1.The ability to perform all opening and closing duties in the outlet.
2.The ability to greet guests at the door immediately and cordially, seat them comfortably.
3.The ability to answer the telephones according to standards and have a full understanding of the resort operations.
4.The ability to maintain sufficient supplies of stock to ensure smooth operations.
5.The ability to ensure that sequences of service and service procedure have been follow up by employee without failed.
6.The ability to observe guest’s experiences in the restaurant and anticipate their needs. Remember does a little bit extra.
7.The ability to maintain high standards of conditions of the restaurant through constant inspections, notifying those responsible for any improvements or repairs to be made.
8.The ability to maintain constant high level of performance, product knowledge and grooming.
9.The ability to discuss, in advance, any menu/ beverage changes or daily specials with staff, ensuring their knowledge of each.
10.The ability to perform all closing duties as assigned.
11.The ability to ensure clean, complete closing duties of staff, including efficient performance of all assigned side work.
12.The ability to utilize the computer system in ringing, printing and closing checks as well as shift reports.
13.The ability to process a guest walked out.
14.The ability to write log books in details on a daily basis.
15.The ability to respond properly in any Resort emergency situation.
16.The ability to assist in conduct pre-meal meeting (briefing).
17.The ability to maintain happy working atmosphere and team work spirit.
18.The ability to interact effectively with all department needs.
19.The ability to maintain effective employee relations.
20.The ability to participate in service.
21.The ability to perform other tasks or projects as assigned by resort management and staff.