前厅部副经理 Asst.Front Office Manager

·           Well versed on all Brand Standard requirements for Front Office and related areas.
熟悉所有前厅部以及相关区域的所有品牌标准。
 
·           To supervise the Front Desk Team. To ensure that they are adhering to all hotel policies,   procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times. Responsible for hiring, training and development of all concierge-related associates, so they are hospitable, outgoing and guest oriented.
监督前台区域。保证各岗位遵守酒店所有制度、程序以及标准，努力提升宾客满意度，保证上述区域始终专业运作。负责员工招聘、培训以及发展，提升员工热情友好度以及对客服务意识。
 
·           Assist Asst. Director of Rooms in all areas to ensure a correct and smoothly operation department.
协助房务部副总监确保运营部门运转正确、流畅。