礼宾部主管

Ensure that all guest’s baggage are received and delivered upon arrival and departure even for baggage storage pertaining to the procedure laid down in the Inter-Continental Hotels & Resorts Front Office Manual
依照洲际酒店及度假村前厅部工作手册中规定的工作程序，确保所有客人进行交接班说明工作，确定了解酒店活动和运营要求和抵店和离店时均有服务人员为其提送行李，甚至为其储存。
Be thoroughly aware of arrivals and departures of each day with emphasis on VIP’s, Priority Club Members, groups and crew movements.
详细了解每天客人 进行交接班说明工作，确定了解酒店活动和运营要求抵店和离店的情况，重点留意贵宾、优悦会会员和团组的活动。
To work closely with Guest Relations Officer to ensure baggage for VIP’s, Priority Club Members are delivered promptly
与宾客关系主任密切合作，以确保贵宾和优悦会会员的行李得到迅速派送。
Be responsible for training Bellman, Parking Valets and Doorman, in their respective jobs (by identifying training needs)
负责（通过发现培训需要）对应接服务员、停车场服务员和门僮就其各自岗位职责进行培训。
Supervise the Parking Valets in handling guests’ vehicles properly
监督停车场服务员对客人车辆合适处理。
 Ensuring that all equipment (trolley, etc....) are in proper condition and recorded properly
确保所有设备（手推车等）保养良好并得到准确记录。
Must be fully conversant with emergency evacuation and fire procedures and ensuring all uniformed staff are aware of these procedures
熟知紧急情况疏散和防火工作程序，并确保所有穿著酒店工服装的员工了解这些程序。