商务经理 Commercial Manager

Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.协助总经理完成酒店所有与收入及市场销售相关的工作并完成总经理安排的相关工作。
Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and marketing communications.全面负责对销售部，宴会销售部，收益管理与预订部，及市场传讯部的管理工作。
Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.带领酒店商务团队完成相关关键指标，包括但不限于管理酒店的持续盈利能力,确保酒店的收益和利润，宾客满意度达标甚至超过标准要求
Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.制定酒店年度/季度/月度预算预测与工作计划，并有效的予以实施
Participate in developing and implementing hotel and departmental policies and regulations.参与开拓和实施酒店和部门的政策规定。
Develop marketing strategies and promotion plans to adjust to the market situation in real time.制定开拓市场销售战略和促销计划，实时更具市场情况进行调整。
Supervise and drive the progress and implementation of marketing plans.督导和推动市场销售计划的进展和实施。
Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.为商务发展部设定清晰的工作目标，实施员工个人技能的发展，业绩的复核训导和培训。
Monitor and evaluate current initiated marketing activities and market dynamics.监督和评估当前发起的市场销售活动以及市场动态。
Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.管理部门内部的运作，保证部门固定资产及运营物品得到良好维护。
Conduct regular market research and obtain information about competitors.定期进行市场调查，掌握竞争对手信息。
Set pricing strategies and sales targets for the hotel.为酒店设立价格策略和销售目标。
Manage special projects and other related businesses.管理特别项目及其他相关的生意。
Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。
Ensure that department staff are clear about the responsibilities assigned to them.确保部门员工明确所赋予的职责。
Take immediate corrective action when the interests of the department or hotel are jeopardized.在部门或酒店的利益受到危害时，立即采取纠正错误的措施。
Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback.管理客户关系及服务，包括客户需求、产品服务知识，销售的有效性交流技巧及客户反馈信息。
Manage departmental expenses and budgets.管理部门开支和预算。
Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date.准备部门每月相关开支的预测，并在预定日期上交给酒店。
Control departmental costs in accordance with hotel policies to avoid waste.按照酒店政策控制部门成本，避免浪费。
Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.确保所有与系统相关的收益数据都保持精确性并完全遵照希尔顿国际标准。