Food & Beverage Manager 餐饮部经理(储备)

OPERATIONS运营
1.To ensure OE (Operation Equipment) used in each department is adequate and in perfect conditions.
确保各部门营运设备的合理使用及维护，使其保持理想状态
2.Be aware of special cashiering procedures, executive checks, etc. and ensure they are properly accounted for.
熟知收银相关程序，包括内部转账程序，账单程序以及确保其正确入账。
3.Be aware of all Cordis guest programs, discounts, etc.
知晓所有康得思的对客程序，相关折扣等。
4.Know the Cordis brands, snap shot, FOOD & BEVERAGE concept briefs and any other operating information’s by heart and make sure it is driven down the line through senior managers and all colleagues on the floor
了解康得思品牌，传达并确保经理主管和所有同事理解酒店餐饮理念和任何营运信息。
5.Be aware and be present for any special events or requests.
知晓并参与特殊的宴会或任何有需求的场合
6.Be part and drive FOOD & BEVERAGE promotions alongside with FOOD & BEVERAGE Sales Manager from organization to delivery of the same
同餐饮销售经理一起自始至终参与餐饮推广
7.Be aware of guest complaints and personally get involved if necessary.
了解客人的投诉，如有必要能亲自解决
8.During operating hours be on the floor to improve service level as well attend and solve on the spot guest complains as well as review procedures.
营运时间需在前线提高服务水平，解决客人投诉，检查服务流程
9.Above all, lead by example through a “hands-on” approach to motivate colleagues to excel.
综上所述，要以身作则，为同事树立起良好的榜样，激励同事的工作热情。