Service Manager - Shangri-la Horizon 宾客服务经理-豪华阁

We are currently looking for a Service Manager - Shangri-la Horizon to join our FO team.
我们正在寻找一位宾客服务经理-豪华阁加入我们前厅部团队。
As a Service Manager - Shangri-la Horizon, we rely on you to:
作为宾客服务经理-豪华阁，需要独立承担以下岗位职责：
Ensure smooth operation on a daily basis.
确保每日运营平稳。
Enhance overall guest experience during their stay.
提升客人在店期间的整体体验。
Provide a personalized guest service.
提供个性化的宾客服务。
Create a memorable experience for the guests.
为客人创造难忘的体验。
Supervise and direct the Horizon team.
监督和指导豪华阁团队。
Ensure all colleagues are kept up-to-date with hotel products and services.
确保所有同事能够按照酒店标准提供相应服务及产品。
We are looking for someone who:
候选人应具备以下特质：
Minimum 1 years in the same position in 5-star international hotel,preferably has hotel pre-opening experience.
1年以上国际五星级酒店同等职位， 具备酒店筹开经验优先。
Good interpersonal skill and communication skill.
良好的人际交往能力和沟通能力。
Good team player, build team morale and have passionate, energetic,fashionable personality.
良好的团队合作精神，建立团队精神，具有热情、活力、时尚的个性。
Good execution and follow up.
良好的执行力和跟踪能力。