前台经理 Front Desk Manager

· Lead the front desk team,respond to guest requirements and solve related problems.
· 领导前台团队，对于客人要求做出反应以及解决相关问题。
· Report directly to the deputymanager of the front office and communicate with the front desk operationrelated issues.
· 直接向前厅部副经理汇报并就前台运作相关的问题进行沟通。
· Provides functional assistanceand direction to all departments.
· 向所有部门提供功能性支持和指导。
· Cooperates, coordinates andcommunicates with other hotel departments as required.
· 确保前台按需要与酒店其它部门进行合作、协调和沟通。
· Reacts to situations to ensureguests receive prompt attention and personal recognition throughout the hotel
· 对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。
· Responds to guest needs andresolves related problems
· 就客人的需求做出反应并解决相关问题。
· Experience working in Intercontinental Group hotels is preferred
· 具备洲际集团旗下酒店工作经验优先考虑