预订文员 Reservation Clerk

1. 了解所有房价、特别促销。
Keep up to date on all room rates, special offers and promotions.
2. 推广全球范围的万达酒店。
Promote all other Wanda Hotel & Resort properties worldwide whenever possible.
3. 保证充分了解酒店知识以向客人介绍产品和服务。
Ensure a high level of product knowledge is maintained in order to explain services and facilities to clients are required.
4. 维护酒店信息系统，保证所有预定、 价格和市场代码的更新，保证所有的客户信息正确记录，酒店和中央预定系统连接顺畅。
Maintain PMS System, ensure all the bookings, rates and market codes are up to date, ensure all accounts are in profile track, ensure proper connection between CRS and PMS.
5. 确定可以增加销售利润和预计客人需求的机会。
Identify opportunities for value added services to increased sales profitability and anticipate client needs.
6. 保证每天处理所有回复。
Endeavour to process all the correspondence on a daily basis.
7. 保证所有预订根据当天价格进行。
Ensure that all the reservations are made within the guidelines of daily status.
任职资格
Qualification
1.熟练操作微软等操作系统 Proficient with Microsoft Windows other software
2.具有至少1年酒店的相关经验
Minimum 1 year of experience in similar capacity with international chain hotels
3.能与各级员工互动交流 Ability to interact with all level of people
4.工作积极主动 Self Starter and Motivator