中式小馆概念主管 Chinese Brasserie Concept Supervisor

Based within the Food & Beverage in Guangzhou, the Chinese Brasserie Concept Supervisor is responsible for supervising the Restaurant colleagues. He/she is accountable for overseeing the Restaurant by providing leadership and overall supervision to the Restaurant staff while ensuring a high standard of guest satisfaction while operating in the established budgets and goals. It is the mission and intent of this position that the incumbent will help in the overall day to day operation, and long-term outlook of the catering facilities. The Restaurant Supervisor will help create a pleasant environment and a superior experience for our guests. The Chinese Brasserie Concept Supervisor reports to the Assistant Manager/Restaurant Manager.
该职位位于广州文华东方酒店餐饮部，中式小馆概念主管负责管理餐厅同事。负责监督餐厅，为餐厅员工提供领导和全面监督，同时确保在既定预算和目标下运营时，客人满意度达到高标准。主管的使命和意图是帮助餐饮设施的整体日常运营和长期愿景。餐厅主管将帮助为客人创造一个愉快的环境和留下美好的印象。中式小馆概念主管向餐厅副经理和经理汇报。
工作职责/职位描述:
在日常运营当中能够很好的领导员工及与员工沟通。监督和参与在您负责的领域内高效盈利的运营。与您的经理/副经理保持沟通，积极鼓励致力建立专业和敬业的团队。协助餐厅经理和副经理，使同事能够始终如一地达到服务和产品交付标准，始终以高度的客户关怀和服务。监督摆台和每个餐厅每个区域的运作。参与和负责VIP客人的服务。对客人的需求有前瞻性，确保在经理和副经理不在的时候做出恰当的行动和有效的沟通。确定并执行团队中的任何具体培训和发展需求。
岗位要求：
至少1-2年奢华酒店/高级餐厅的对客服务经验较强的交际与解决问题的能力。责任心强，值得信赖。能在压力与快速的工作节奏下很好的完成工作。有团队精神。沉稳冷静，彬彬有礼，专注于顾客的需求 。