This position is to arrange the in-house guests' every single order, pay attention to customer satisfaction, ensure the service department work smoothly and maintain a clean and tidy work area organized. In addition, undertake operations and financial responsibilities.
1. Excellent telephone etiquette and be able to handle
2. Knowledge of standard billing procedure.
3. Good communication skills.
4. Be responsible for taking right decision during absence of
5. Previous experience in a similar role and environment.
6. Ability to work cohesively as part of a team.
7. Ability to focus attention on guest needs, remaining calm
and courteous at all times.
8. Good communication of English and Mandarin, both
spoken and written (Cantonese would be an advantage).