This position involves in room service area management and supervision of staff, ensuring consistency in practical and meet company standard. Receive and arrange the in-house guests' every single order, pay attention to customer satisfaction, ensure the service department work smoothly in order to achieve the company's budget and goal and maintain a clean and tidy work area organized. In addition, undertake operation and financial responsibilities.
1. A proven track record of success in a similar role, showing the
capability to build customer loyalty and guest satisfaction,
delivering profit and controlling costs.
2. Strong interpersonal and problem solving abilities.
3. Excellent food and beverage product knowledge.
4. Highly responsible & reliable.
5. Work well under pressure in a fast paced environment.
6. Ability to work cohesively as part of a team.
7. Ability to focus attention on guest needs, remaining calm and
courteous at all times.
8. English language skill.