送餐部主管 In Room Dining Supervisor

Job Description
职位描述

This position involves in room service area management and supervision of staff, ensuring consistency in practical and meet company standard. Receive and arrange the in-house guests' every single order, pay attention to customer satisfaction, ensure the service department work smoothly in order to achieve the company's budget and goal and maintain a clean and tidy work area organized. In addition, undertake operation and financial responsibilities.
在送餐部的区域中管理和监督员工，从而保障实际的工作符合公司的标准。安排好住店客人的每一个点单，关注客人的满意度，确保送餐部的业绩和工作质量能达到公司的预算和目标，保持每一个工作区域干净、整洁和规范。除此之外，还需要担负起部门运作和财务方面的责任。

Job Requested
职位要求

1. A proven track record of success in a similar role, showing the
capability to build customer loyalty and guest satisfaction,
delivering profit and controlling costs.
在相关岗位上有良好的工作业绩记录，有建立顾客忠诚度和顾客
满意度的能力，能为酒店创造受益、节约成本
2. Strong interpersonal and problem solving abilities.
较强的人际交往和解决问题的能力
3. Excellent food and beverage product knowledge.
丰富的餐饮产品知识
4. Highly responsible & reliable.
责任心强，值得信赖
5. Work well under pressure in a fast paced environment.
能在压力与快速的工作节奏下很好的完成工作
6. Ability to work cohesively as part of a team.
具有团队工作协调能力
7. Ability to focus attention on guest needs, remaining calm and
courteous at all times.
沉稳冷静，彬彬有礼，专注于顾客的需求。
8. English language skill.
具备英文沟通能力