宴会主管

监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
遵守开始营业和结束营业的程序。Adhere to opening and closing procedures
遵守规定的结账程序。Adhere to bill paying procedures
有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
亲自迎送80%以上的客人。Personally meet and farewell a minimum of 80% of your customers
激励在岗员工为客人提供卓越的服务。 Encourage and motivate staff to provide optimum service during all shifts
特别活动的概念管理工作。 Manage special event concepts
善于预测市场的变化情况，并在必要时审评运营工作。Anticipate market changes and review operations when necessary
对竞争对手进行分析。Conduct competitor analysis
创造良好的公众宣传机会。Create positive publicity opportunities
管理顾客数据库并有效的加以使用。Manage customer database and utilize effectively
推销酒店的设施。 Up-sell property facilities
进行预测工作。 Forecasting
有效的控制存货。Stock control
通过销售点销售系统分析餐饮统计数据。Analyze food and beverage statistics through point of sale system
和上级领导一起进行人力规划和管理需求 Works with Superior on manpower planning and management needs
和上级领导一起编制和管理部门预算。Works with Superior in the preparation and management of the Department’s budget