Waiter/Waitress 各餐厅服务员

  Job Responsibiltiy:
1. The incumbent in this position is responsible for serving food and beverage in their assigned section in order to provide a dining experience that meets or exceeds guests’ expectations whilst adhering to service standards.
在此职位任职的员工负责在指定区域提供食品及酒水服务。确保为客人提供优质的消费体验，并达到客人的期望值。始终坚持执行饭店的服务标准
2. Processes guests’ orders in a timely manner whilst verifying that all items are prepared according to guests’ requests and standards, offering a friendly and caring service at all time.
确保客人的点单及时有效的送至相关人员进行制作，并确认所有的菜品及酒水按照客人的要求为客人做好准备。随时随刻为客人提供友善的服务。
3. Keeps a discreet eye on the guests to ensure they are satisfied with the food and service, anticipates and responds to any additional requests and to determine when the course/meal has been completed.
时刻关注客人的需求，保持与客人的眼神交流。确保客人在用餐过程中，对我们的食品和服务满意，预测和回应客人所提出的其它问题并作出决定。
4.  Keeps abreast of the food and beverage promotions, new menu items, daily specials, and other relevant information for the outlet guests.
保持为客人提供最新的餐饮推销信息，新品推出，每日特选和其它相关信息
Requirements:
1.   Basic knowledge all food and beverage items offered, including ingredients, methods of preparation and proper service
具有相关服务的基础食品和酒水知识，包括对客服务所需食品的制作材料，方法以及服务常识
2.  Basic knowledge of the sequence of service and service terminology
基础服务常识和服务标准