Reservation Manager 预订部经理

Monitor the daily operations and efficient runningof room revenue.
监督每日预订部运做和有效运转房间收入。
Responsible for leading, motivating and trainingthe Reservation team members in all aspects.
负责在所有方面对预订部成员进行引导，激励和培训。
Provide director and leadership to Reservationsstaff, assisting them to achieve their potential, closing performance gaps andachieving overall departmental objectives.
对预订部成员指明工作方向以展示领导能力，协助员工发挥其最大的潜力，减少工作中的
障碍从而最终达到整体部门目标。
Establish strong relationships within thedepartment and other departments in the hotel in order to improve processesrelating to reservations and group coordination.
为了提高与预订和团队协调的效率与本部门和其他相关部门保持良好关系。
Assist the revenue team in achieving maximum roomrate, yield and conversions.
协助收入团队最大限度地达到高房价，高产量。
Manage operation of Opera in orderto monitor occupancy, managing overbooking, and tracking of promotional offers,denials, and rate and inventory control.
熟练运用Opera 系统控制住房率，管理超额预订，追踪推广价的预订，拒绝的预订数量以及房价和房间数量的控制。
Track sales programs/promotions and providefeedback as necessary to relevant departments
追踪销售和推广的成效，对相关部门提出必要的反馈。
Track and establish pick up trends, occupancyhistory and market segment development to facilitate forecasting
为更好的预测将来的生意追踪并建立接收预订的趋势，住房率历史资料和各个分市场的发展。
Ensure accuracy of guest history and clientprofiles in Database.
确保客人历史纪录和客户信息库的准确性
Track and ensure accuracy of input of market codesaccording to company guidelines
根据集团标准追踪并确保市场代码输入的准确性。
Load and maintain rates in ICHG reservation system
在洲际集团预订系统中输入并维护本酒店价格。
Adhere to company policies with regards to pricingstructure, sell strategies and Third Party Intermediary Standards
根据本酒店的价格体系和销售策略以及第三方销售媒介的标准实施集团的政策。
Prepare and complete regular and ad-hoc reports andtake on special projects when required.
完成定期和不定期报告， 在需要时所要求的特别任务。
Conduct market research and analysis, and alwayskeeping abreast of market trends
进行市场调研和分析，时刻掌控市场趋势。
Monitor evaluate economic, political and socialissues/changes which are likely to influence business outcomes
监督评估经济，政治及社会等可能回影响到酒店生意的问题/变化。
Train and guide all Reservations and Front Deskstaff to ensure consistency in selling according to set strategies, in a timelyand effective manner.
根据酒店战略计划指导培训预订和前台员工以确保及时有效地进行销售所制定的价格。
Complete other responsibilities as assigned.
完成其他所要求的职责。