全日餐厅服务师 All Day Dining Restaurant Senior Service Attendant(储备)

Duties and Responsibilities
岗位职责
In the absence of a Manager or Shift Leader, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理，主管缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
Supervise cash handling and banking procedures
监督现金的处理和存放程序。
Ensure restaurant operating equipment is clean and in working order
确保餐厅运营设备的清洁并正常工作。
Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
按照酒店的规定保持工服和个人仪表的高标准。
Supervise the maintenance of service equipment
监督服务设备的维护保养。
Monitor standards of guest facilities and services
监督客用设施和服务的标准。
Control stock and monitor security procedures
控制存货和监督保安成序。
Assist with menu and wine list creation
协助菜单和酒水单的设计工作。
Complete dockets accurately and clearly
准确和清楚的填写收据。
Maintain current information on all general activities of the hotel
了解当前酒店所有的活动。
Required Skills
技能要求
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
 Valid health card as required by local government agency.
持有当地政府规定的有效的健康证。
Able to read and write English
能够读写英语。
Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力
Good writing skills
具有良好的写作技能
Leadership Skills
具有领导能力
Qualifications
学历
Diploma in Hotel Management, Food & Beverage, or related field.
酒店管理，餐饮管理或相关专业的大专学历。
Experience
经历
Above 2years related experience, including supervisory experience, or an equivalent combination of education and experience
2年以上相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景