SVC clerk 服务中心文员

Job requirements 岗位要求：
1. College degree or above, with priority given to management majors such as hotel management, tourism management, English, international trade, business management, etc;
2. Good service awareness.
1. 大专以上学历，酒店管理、旅游管理、英语、国际贸易、工商管理等管理类专业优先考虑；
2. 良好的服务意识。
job content 工作内容：
1. Responsible for transferring calls from guests and internal employees to relevant departments;
2. Responsible for answering guest inquiry calls;
3. Responsible for maintaining hotel related systems and entering relevant information;
4. Handle daily affairs for guests, including wake-up call services, warm reminder services, etc;
5. Other matters assigned by the leader.
1. 负责转接宾客及内部员工来电致相关部门；
2. 负责接听宾客咨询电话；
3. 负责酒店相关系统维护，录入相关信息；
4. 处理宾客日常事务：包括电话叫醒服务、温馨提醒服务等；
5. 领导交代的其他事情。
Benefits: Providing accommodation and meals, various subsidies, holiday benefits, year-end bonuses, etc. After joining, professional training and rich employee activities are provided.
福利待遇：提供食宿，缴纳五险一金， 享受各种补贴、过节福利年终奖等，入职后专业培训及员工活动丰富。