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每位员工必须掌握机器性能,严格执行操作规程
Every
associate must master the machine performance, and strictly enforce the rules
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快衣要求每位员工收取客衣进洗衣房时间以及交给水洗工/干洗工/烫工的正确时间,记录在本子上。
Express
service must record the correct time in the book whether receive time or send time.
·
普通单烫以两小时服务为准,必需加有大别针,规定在两小时完成。但可暂不送,凡一车衣服送客房时,必须事先送单烫
Normal
service must be completed in two hours and added a large brooch . Pressing should
be sent the room in time.
·
快衣单烫以一小时服务为准,必须立即通知当班领班,由领班跟班
Laundry
attendant must immediately inform Team leader to follow
it when it is express service.
·
在打号时发现有快衣,立即将帐单扩单,并且用记号笔将送衣时间列明,挂上分类格,以便领班跟班
Laundry
attendant Valet with a marker set out, hang up the classified grid so that TL
follow it .
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客衣遗留在衣服里的钱币,必须装信封,早班由早班服务员送回,中班由中班服务员送回,并且在LOG本上签名,不能过夜
If
coin left in the clothes, we must fit
envelopes and return guest . and then signed in LOG the Name, not
overnight.
·
需退回的衣服,不得同洗净衣服同行,如有DND,请同客人联系或留言
The
returned clothes can not wash with the
clean ,if DND ,please contract guest or message.
·
帐单必须列明姓名,日期,以便查单
The
bill must specify the name, date, in order to check a single
·
客人有特别要求的,请用荧光笔划出
Guests
with special requirements, please use the highlighter to draw
·
中班员工必须正确填写客衣留存单,列明所有洗净衣服的存放地方,以便夜班HK服务员及时提取
The staff must correctly fill in the a guest
laundry retained single, set out in a storage place for all wash clothes, so
that night shift can pick up
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