前台主管 FD Supervisor

1、Conducts shiftbriefings to ensure hotel activities and operational requirements are known.
召开交班例会并确保员工了解酒店的活动和设备的运作。
2、Supervise frontoffice operations during assigned shift.
监督前厅部的运作。
3、To directly superviseand co-ordinate the effective training and supervision within the Front Desk.
直接并有效地监督和参与前台的培训工作。
4、To ensure thateffective recruitment and disciplinary actions of the Front Desk personnel arecarried out in accordance with the company guidelines.
保证前台的人事人员的储备和培训计划都能够与酒店的指导方针相一致。
5、To ensure good interdepartmental communication, network and teamwork.
确保部门内部网络运行、交流及团队合作的通畅进行。
6、To ensure that thereare the necessary controls in place to prevent loss or damage to guest property.
确保必要的控制以防止客人财产的损失及损坏。
7、To ensure effectivepromotion of the hotel facilities, services and promotions in order to maximizerevenue.
确保酒店产品、服务和设施设备的积极促销，从而使收益能最大化。