酒吧主管 Team Leader-Bar

确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brand promise and provides
exceptional guest service at all times.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and
inquiries in a courteous and efficient manner, following through to make sure
problems are resolved satisfactorily.
与客人和同事保持基于良好工作关系的互动接触。
Maintains positive guest and colleague interactions with
good working relationships.
与客人建立并保持良好的客户关系。
Establishes a rapport with guests maintaining good customer
relationships.
协助促进工作效率水平的提高以及在适用的原则指引下慎重管理设施设、工资成本的支出。
Assists to improve productivity
levels and the need to prudently manage utility/payroll costs within acceptable
guidelines.
确保遵守品牌承诺以追求利润最大化为原则进行部门运作。
Assists to ensure that the
outlet is operated in line with maximising profit while delivering on the brand
promise.
协助餐厅经理达到月度和年度个人目标和餐厅营业收入。
Assists the Outlet Manager to
achieve the monthly and annual personal target and the outlet’s revenue.
确保与财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒店、公司和本地的制度、政策和规章的规定。
Ensures that all hotel, company
and local rules, policies and regulations relating to financial record keeping,
money handling and licensing are adhered to, including the timely and accurate
reporting of financial information
协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。
Assists in the inventory
management and ongoing maintenance of hotel operating equipment and other
assets.
确保使用新技术和设备，简化工作系统提高工作效率。
Ensures new technology and
equipment are embraced, improving productivity whilst taking work out of the
system