Service Leader - Guest Relationship Office宾客关系主任

We are looking for a Service Leader - Guest Relationship Office
我们正在寻找一位宾客关系主任
As a Service Leader – Guest Relationship Office, we rely on you to
作为一名宾客关系主任，你的主要工作职责为：
1. Responsible for Golden Circle and VIP guests.
2. Assist guests to ensure that they receive care during their stay.
3. Coordinate with all concerned departments to fulfill guest needs.
4. Assist Front Desk during heavy check-in, check-out and full house.
5. Ensure that Guest Relations team provides a courteous and professional service in a proper manner at all times.
1、负责贵宾金环会会员及VIP。
2、协助并确保客人在入住期间得到的照顾。
3、协调相关部门时刻满足顾客的需求。
4、在高入住和退房，以及满房时协助前台。
5、确保宾客关系的团队以适当的方式提供礼貌和专业的服务。
We are looking for someone who:我们正在寻找一位具备以下条件的候选人：
1. experience in Guest Relations of International class hotel.
2. Be familiar with FD service steps and the Opera system.
3. Excellent Skill in communicating with debtors.
4. Good guest service sense and professional skills.
1、具备国际酒店宾客关系经验
2、熟练前台操作流程及Opera系统
3、出色的沟通技巧
4、具备较强的宾客服务意识和专业技能
If you are the right person, what are you waiting for? Click the apply button now!如果您觉得您适合以上条件，那还等什么呢？请点击下面的申请按键吧！