Service Manager - Front Office (Guest Relations) 服务经理-前厅部(宾客关系)

We are looking for a Service Manager - Front Office (Guest Relations)
我们正在寻找一位宾客关系经理
As a Service Manager - Front Office (Guest Relations), we rely on you to
作为一名宾客关系经理，你的主要工作职责为：
1. Responsible for all Golden Circle and VIP guests.
2. Assist guests to ensure that they receive most care during their stay.
3. Coordinate with all concerned departments to fulfill guest needs.
4. Assist Front Desk during heavy check-in, check-out and full house.
5. Ensure that Guest Relations team provides a courteous and professional service in a proper manner at all times.
1、负责所有的贵宾金环会会员及所有的VIP。
2、协助并确保客人在入住期间得到足够的照顾。
3、协调相关部门时刻满足顾客的需求。
4、在高入住和退房，以及满房时协助前台。
5、确保宾客关系的团队以适当的方式提供礼貌和专业的服务。
We are looking for someone who:我们正在寻找一位具备以下条件的候选人：
1. Minimum 2 years experience in Guest Relations of International class hotel.
2. Be familiar with FD service steps and the Opera system.
3. Excellent Skill in communicating with debtors.
4. Good guest service sense and professional skills.
1、具备2年以上国际酒店宾客关系经验
2、熟练前台操作流程及Opera系统
3、出色的沟通技巧
4、具备较强的宾客服务意识和专业技能
If you are the right person, what are you waiting for? Click the apply button now!
如果您觉得您适合以上条件，那还等什么呢？请点击下面的申请按键吧！