资深销售经理-深圳 Senior Sales Manager-Shenzhen

Position：Sr. /Sales Manager - Greater Bay Area
Base：Greater Bay Area 珠三角区域）
工作职责：
洞悉整体市场行情，包括竞品优劣势、市场供需情况等，挖掘业务机会，完成个人营收指标。协助制定裸心度假产品的促销价格及营销策略，最大化销售业绩；运用商务谈判技巧与创意销售能力促成业务成交、完成合同洽谈。通过多渠道提升裸心度假及裸心品牌的的市场知名度。负责为企业客户发送通用报价单及定制行程方案；跟进已预订业务的落地运营支持工作，包括方案制作、合同拟定、客户日常对接往来。代表裸心度假出席宣讲会、行业会议及社交拓展活动，提升品牌曝光度、挖掘潜在客户，拓展业务版图；负责企业客户资料库的月度更新维护。通过制定销售计划、主动陌拜开发等积极开拓手段，为企业团建及会务活动挖掘潜在客户；建立、维护并深耕企业客户关系。配合公司服务体系与客户关系战略，在全流程客户服务中提供高品质服务，提升客户忠诚度；严格遵循裸心服务标准及日常服务规范，提供优质客户服务。主动与客户沟通互动，收集产品品质及服务体验相关反馈。深度挖掘客户需求，为客户推荐适配的产品及服务方案，满足并超越客户预期；同时建立长期客情，培养客户品牌忠诚度。维护并深化新老客户关系，促成后续复购预订；维护及拓展与内外部核心合作方、利益相关方的合作关系。
Responsibilities:
· Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.
· Help to determine promotional price and strategy to maximize sales outcome for naked Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts.
· Increase market awareness through different channels for naked Retreats for Greater Bay Area .
· Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
· Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database.
· Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests.
· Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard.
· Interacts with guests to obtain feedback on product quality and service levels.
· Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
· Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders.
任职要求：
本科及以上学历，商务、酒店管理、市场营销等相关专业。精通英语及普通话，具备优秀的口头及书面沟通与谈判能力。具备解决问题的思维与前瞻性思考能力。工作认真负责，注重细节，并关注结果导向。能够独立开展工作，具备积极主动、遇事敢担当的工作态度。认同并热爱自然保护、生态旅游及可持续发展理念者优先。拥有3-4 年及以上酒店服务业或相关销售行业工作经验。熟练掌握计算机办公操作技能。大湾区奢华品牌或高端度假村品牌工作经验有限考虑。具有良好的自我驱动和业绩导向。
Requirements：
- Bachelor degree or above, majored in Business Administration, Hospitality Management, Marketing or other related disciplines.
- Fluent in both English and Mandarin, with excellent verbal & written communication and negotiation skills.
- Possess strong problem-solving mindset and forward-thinking capability.
- Diligent, detail-oriented and result-driven in daily work.
- Able to work independently with proactive initiative and strong sense of responsibility.
- Candidates who recognize and embrace the concepts of nature conservation, eco-tourism and sustainable development are preferred.
- Solid working experience of 3-4 years or above in hotel industry or relevant sales sectors.
- Proficient in common office computer software and office operations.
- Prior working experience in luxury hotel brands or high-end resorts within the Greater Bay Area is highly preferred.
- Self-motivated and strongly performance-oriented.