收益经理/总监 Revenue Manager/Director

A.
关键绩效目标KEY PERFORMANCE
OBJECTIVES
l 根据需求制定战略；始终如一地提供专业、热情和友好的服务；
Setting strategies based on demand; consistently offers professional, engaging and friendly service.
l 寻找收入机会并最大化盈利能力。通过全面了解所有预订渠道并管理其中的库存和价格，最大限度地提高净客房收入贡献；
Looking for revenue opportunities and maximizing profitability. Maximizes net room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
l 持续分析不断变化的渠道分销模式以及对消费者预订趋势的影响；
Continuously analyzes changing channel distribution models and the impact on consumer booking trends.
l 确定有效且吸引人的价格，然后通过正确的渠道向正确的客户提供；
Determines effective and engaging rate offers which are then offered to the right customer in the right channel.
l 传达每间可销售房收入统计数据；
Communicating RevPAR stats.
l 负责配置、预测验证以及与系统的日常交互，并制定决策；
Responsible for configuration, forecast validation and daily interaction with system and the decisions produced.
l 通过定义和管理费率水平、逗留限制和其他策略，运营度假酒店和公司定价策略，这些策略与需求因素一致，并通过所有分销渠道进行管理；
Operates resort and corporate pricing strategies through definition and management of rate levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
l 监督预订流程，并协助确保在酒店内适当分配、冻结和管理库存；
Oversees Reservation process and assist in ensuring inventory is appropriately allocated, blocked and managed on-property.
l 监控散客及团队的预定情况，以确保价格及预定的可控性，讨论并执行分配计划的更改。
Monitors transient and group pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes and implements those changes in distribution plan accordingly.
l 完成所有房间和收入预测，以准确预测无限制的需求；
Completes all rooms and revenue forecasting to accurately project unconstrained demand.
l 在战略规划、营销计划和预算编制过程中发挥积极作用；
Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes.
l 与其他经理/部门的互动；
Interaction with other managers / departments.
l 根据RM团队的要求及时准备收入汇总；
Prepares timely revenue summaries as required by the RM Team.
l 通过识别和指导感兴趣的候选人，在持续建立收入管理团队实力方面发挥积极作用；
Plays an active role in continuing to build revenue management bench-strength, by identifying and mentoring interested candidates.
B.
任职资格QULIFICATIONS
教育背景
Education Background
统招本科及以上学历
At least Bachelor’s degree
工作经验
Working Experience
至少五年相关工作经验（拥有奢华高端酒店经验和集团工作经验，且集团工作经验不少于2年）
Minimum of 5 years related experience.（(With extensive experience in luxury hotels and group management, and with at least 2 years of group management experience)
必要的工作技能
Essential Job Skills
l 战略思维与战略落地的能力；
Strategic thinking combined with the proven ability to move strategy to action are foremost attributes.
l 在论坛中感到舒适，能够简洁而令人信服地表达想法；
Comfortable in discussion forums; able to represent ideas succinctly and convincingly.
l 有分析和解决问题的经验；
Proven experience in analysis and problem solving required
l 自学能力及独立工作的能力；
Self-study and independent work ethics are required.
l 高度条理化，能够在时间限制下管理多个优先事项，是成功的关键；
Highly organized with the ability to manage multiple priorities under time constraints is key to the success of this individual.
l 在使用自动化系统、PC和办公软件（如Excel、Word、Powerpoint等）方面有丰富的经验或适应性培训；
Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word, Powerpoint, etc.
l 在动态、快速变化的工作环境中感到舒适；
Feel comfortable in a dynamic and fast changing working environment
l 擅长季节性套餐和丰富内容的套餐；
Good at seasonal packages and Rich content packages.
l 熟悉收入管理系统并知道如何利用它们，熟知PMS和RMS；
Familiar with Revenue management system and know how to leverage them. Well known about PMS & RMS.