Trainee-Front Office 实习生-前厅部

Assist executive floor guests with check-in and check-out. Greet and accompany arriving VIP guests and should say goodbye to guests as they leave the hotel.
帮助行政楼层宾客做好入住及退房工作。迎接并陪同抵达的重要宾客，在宾客离店时应向客人道别。
Work closely with front desk staff to ensure a smooth guest stay and provide afternoon tea service to executive floor guests. Report guest complaints to the Manager in a timely manner.
同前台员工密切合作以确保宾客住顺畅，为行政楼层宾客提供下午茶服务。及时向经理报告宾客的投诉。