宴会厅副经理（部门负责人）

Ensure all events standards are implementedand adhered to.
确保遵守并实施所有会议宴会服务标准。
Ensure the daily log book is wellmaintained and incidents are followed up appropriately.
确保维护日常日志，并适宜地追踪特定事件。
Follow event standards for customerservice.
遵守客户服务的会议宴会标准。
Oversee all event leaders, checking on theprogress of each event as they strive to meet and exceed the guest’sexpectations.
监督相关的会议宴会主管，检查各会议宴会的进度，努力满足并超出客人的预期。
Greets and bids farewell to VIPs andorganizers.
迎送VIP及组织者。
Maintain positive guest and colleagueinteractions with good working relationships.
与客人和同事保持基于良好工作关系的互动接触。
Manage event service department as anindependent profit centre.
将会议宴会服务部作为一个独立的利润中心进行管理。
Ensure that all hotel, company and localrules, policies and regulations relating to financial record keeping, moneyhandling and licensing are adhered to, including the timely and accuratereporting of financial information
确保遵守所有与财务记录维护、资金处理和授权相关的酒店、公司和地方章程、政策和法规，及时准确地报告财务信息。
Manage costs proactively based on keyperformance indicators.
根据关键绩效指标积极地管理成本。
Assist the events sales/Conference & BanquetManage to prepare and provide regular updates of the events departmentalbudget to ensure targets are met and costs are effectively controlled.
协助会议宴会销售/会议宴会服务经理制作并定期更新会议宴会部的预算，确保实现目标并有效地控制成本。
Assist to prepare the annual business planof Food and Beverage.
协助制作餐饮年度业务计划。
Assist associates to handle any guest’sspecial requests or complaints.
协助员工处理客人的特殊请求和投诉。
Act as an event leader for large VIPfunctions and be available to guests especially during set-up, coffee breaksand meal breaks.
在大型VIP活动中，充当会议宴会服务负责人，特别是在摆台、茶歇时间和用餐时间为客人提供服务。
Meets and liaises with the kitchen andbeverage department before the event to go through the final details andspecial requests, maintain constant communication with the chef de cuisine ofevents to ensure a smoothly operation.
在会议宴会开始之前，与厨房和酒水部会面并联络，了解详细情况及特殊需求。与会议宴会的厨师长保持沟通，确保宴会的顺利进行。