餐饮部总监 Director of Food and Beverage

To assist in ensuringthat all the outlets and banquets is managed efficiently according to theestablished concept statements.
协助并确保根据经营理念对各餐厅和宴会部进行高效地管理。
To assist and monitorservice and food and beverage standards in all outlets and banquets. Work withthe Outlet Managers, Banquet Service Manager and respective Chef de Cuisines totake corrective action where necessary.
协助并且督导各餐厅和宴会部的服务、食品和酒水标准。与餐厅经理、宴会经理和相应的厨师长共同为保证质量采取正确的行动。
To assignresponsibilities to subordinates and to check their performance periodically.
分派下属的工作并且定期检查下属的表现。
To assist any of theoutlets and Banquet and Convention when necessary.
在必要的时候对餐厅、宴会和会议进行协助。
Frequently test Food andBeverage in all outlets and be demanding and critical when it comes to Food andBeverage quality.
经常性检查各餐厅食品和酒水，对食品和酒水质量要严格甚至苛刻的把关。
To handle all guestcomplaints, requests and enquires on food, beverage and service.
处理所有客人关于食品、酒水和服务方面的投诉、要求和咨询。
Assist in preparingwith the respective Outlet teams, a yearly marketing plan for each outlet,which is the basis of the Food and Beverage Annual Marketing Plan.
在年度市场营销计划基础上，协助各部门制定部门年度营销计划。
Continuously seek waysto assist the Outlet Management maximize their revenues and profits.
寻找各种途径协助餐厅经理获得最大的营业额和利润。
Assist and monitor andanalyze the activities and trends of competitive restaurants, bars and otherhotel’s banqueting departments.
协助、检查并且分析与本酒店有竞争关系的餐厅、酒吧和其它酒店的宴会服务的活动和趋势。
Ensure that all OutletManagement Teams and Catering Department are fully aware of market needs andtrends and that their products meet these requirements.
确保各餐厅的领导团队，宴会部的产品符合市场的需要和发展趋势。
Focus attention onimproving productivity levels and the need to prudently manage utility/payrollcosts within acceptable guidelines ensuring optimum deployment and energyefficiency of all equipment.
专注发展各层生产力，以及需要谨慎地管理食物和工资成本，使其控制在可接受的方针内，并确保执行能最佳地展开及有效地使用各设备。
Through hands onmanagement, supervise closely own divisional employees in the performance oftheir duties in accordance with policies & procedures and applicable laws.
亲自管理、密切监督所有工程部员工的工作职责，以确保符合政策程序和法规。
Represents Food &Beverage on the hotel executive Committee to ensures the efficient& economic operation of the Food & Beverage Division providing servicesand support to other Divisions as required, maintaining equipment in optimumcondition.
紧密配合行政委员会确保餐饮部一直高效和经济的运转并且支持其它部门的要求，使设备得到适当的维护。
Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found, whilst feeding back a promptfollow up．
处理客人以及员工的疑问，报告不能及时解决的投诉或者问题，同时反馈跟进的期限。
To provide a friendly,courteous, professional service and ensure guests satisfaction at all times.
总是提供友善的、有弹性的、专业的服务给客人并确保客人满意。