客房部文员

1. is completely familiar with andcarries out policies and procedures established by Shangri-la internationalhotels and the hotel.
完全彻底的按照香格里拉国际酒店的程序政策执行。
2. carries out the followingassignments:
处理如下工作
. attends to department telephone call.
接听部门电话
. prepares and issues requisitions. memos andreports.
按照要求准备备忘录，报告
. properly maintains and updates files andrecords.
适当的保持更新文档资料及记录
. attends to all incoming and outgoingcorrespondence.
解决所有进出的电话
. prepares departmental staff attendancerecord.
准备部门员工考勤记录
. attends to all lost & found calls andcorrespondence.
解决所有客人遗失物品的问题
. maintains sufficient stock of stationary andother office supplies.
保持有效的储存文件及其他办公室物品
. maintains and updates staff informationboard.
保持更新员工告示板
. assists the service associate-order taker asnecessary.
有必要的时候帮助文员工作
3. assumes other duties as neededin the hotel operation
按照酒店运转程序履行其他职责