Chief Steward 管事部经理

1. To ensure the awareness & enforcement of all MarriottS.O.P.’s & Property L.S.O.P.’s.
确保了解和执行万豪的营运服务标准及酒店本地营运服务标准.
2. Enforce operational Standards that are reviewedperiodically, updated and improved.
确保营运标准周期性地被巩固, 更新及执行.
3. Responsible to maintain the overall welfare of ourAssociates by providing them with the training and resources to take care ofour guests.
通过培训员工和提供资源来维护所有员工的福利使他们关照我们的客人.
4. To ensure the efficient scheduling of supervisors andassociates.
保证员工及主管的班表安排及时有效
5. To be responsible for the accurate supervision of theassociate time control and payroll systems by working with Accounting and HRD.
和财务及人事部负责控制员工劳动时间和工资系统.
6. To develop and implement Supervisor & Associatetraining plans on a monthly and quarterly basis in conjunction with HRD.
联合人事部经理每月一同开发员工和主管的培训计划.
7. To implement a departmental daily “15 Minute” trainingprogram.
完成部门每日15分钟培训项目
8. To be responsible for the execution of Associate reviews,ensuring appraisals in a professional and timely manner.
负责员工的巩固和执行, 确保员工按时和专业地完成任务.
9. To supervise all aspects of Associate management includinghiring and discipline in conjunction with the Executive Chef.
协同总厨招聘及培训员工.
10. To train subordinate supervisors in effective “coaching andcounselling” and the correct process of progressive discipline.
培训主管 “谈话及记录” 的方式及正确训诫和纠正.
11. To conduct an effective monthly Associate meeting withminutes and P&A forwarded to the GM, F&B and HRD.
每月召开月度员工会议并做好会议记录, 转发总经理, 餐饮总监及人事总监
12. To practice “open door” policy to all Associates.
对员工执行开门政策
13. Periodically plan outside Associates activity to promoteteamwork.
定期安排外出员工活动提高团队合作精神.
14. To be responsible for maintaining outlet safety at alltimes.
任何时间均负责维护部门安全.
15. To be responsible for asset management of all outletproperty and facilities.
负责管理所有部门和设施的可利用资源.
16. Conduct a preventative maintenance inspection on a monthlybasis.
每月召开安全预防自查.
17. Promote positive inter-departmental relations throughcandid communication and cooperation.
通过坦率的沟通和协调发展与部门间的关系.
18. Ensure all Associates followall job safety regulations and all hazards are reported to Loss Prevention andEngineering.
保证员工遵循所有工作相关的安全准则并将潜在问题报告保安部及工程部.
19. Performany reasonable request made of management which is not life threatening oragainst the law.
在法律允许范围内和没有人生威胁的情况下管理并提出合理的要求.