工作职责:
·Manage ADD and Room Serviceoperations.
负责西餐厅和送餐部运作。
·Set departmental targets andobjectives, work schedules, budgets, and policies and procedures.
设定部门目标,工作计划,预算和规章制度。
·Build and maintain positiverelationships with all internal customers and guests in order to exceed theirneeds.
与所有的酒店客人建立并保持积极的关系。
·Implement working schedulebased on forecast, banquet reservation, group and VIP arrivals.
根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。
·Record sales, complaints,solutions and equipment.
做好销售、宾客投诉、解决办法及相关人才、设备的记录。
·Make recommendations tosuperior, improve working efficiency and sales so as to increase resources andcontrol cost.
给领导提出建议,提高工作效率,促进销售,并达到增源节支的目的。
·Assist to make menu andbeverage menu’s price policy.
参与菜单、酒水单的制定及定价。
·Recruit, manage, train anddevelop the Restaurant team.
招聘、管理、培训和发展餐厅团队成员。
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