中餐厅/西餐厅/宴会厅/大堂吧服务员 Waiter/Waitress

工作描述 Job Description:
1. 为客人推荐服务，回应客人关于餐饮的要求并提供建议。
Give recommendation on service and responds guest Food and Beverage request as well as provides suggestion.
2. 迎接客人并引导客人就坐。
Greets customers and seats guests accordingly.
3. 根据顺序和程序为客人安排座位、点单并服务食物和饮料。
Assigns seats to guest according to subsequence and procedures, takes order of food and beverage.
4. 掌握关于餐厅菜单和酒单的知识。
Has thorough knowledge of menus and wine list.
5. 促销菜单并说服客人选择价格较高的食物以增加总收入，例如：汤，饮料，沙拉，甜点，等等。
Up sells menus and persuades customers to select higher price foods to increase revenue, e.g. soup, beverage, salad, dessert etc. 
6. 以支持和灵活的态度与其他员工紧密合作，着眼于酒店的整体成功和客人满意度。
Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
7. 以支持和灵活的态度及“团队协作”的精神与其他部门合作。
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
任职资格 Qualification:
1. 文化程度：高中及以上。
Education background: senior high school or above.
2. 语言要求：普通话 – 发音标准。
 Language：Good Mandarin pronunciation.
3. 较好的沟通能力。
Good ability to communicate.
4. 有强烈的上进心、责任感与团队合作精神，吃苦耐劳。
Strong aspiration，sense of responsibility and team spirit，hard – working.