1. Direct and control allsubordinate associate to ensure that all day to day operational matters arehandled on time and guest expectations are met
直接和协调所有下属厨房确保所有业务事项时刻都按时已达到客人预期。
2. Provide guidance andassistance to the outlet employees helping them in the execution of theirduties and responsibilities
提供指导和帮助,帮助每个部门员工执行他们的责任和义务。
3. Oversee the servicestandards in the outlet ensuring that they conform to the requisite standardsand meet or exceed customer expectations.
监督服务标准,确保它们符合标准和满足所需,或超越顾客的期望。
4. Liase with the Kitchen,Stewarding, Housekeeping and Engineering to ensure that the operation runssmoothly in areas of joint responsibility.
与厨房,厅面、客房、工程沟通,以确保运行顺利的共同责任。
5. Assist in the planningand execution of promotional activities as directed
协助制定和执行的促销活动。
6. Maximizes revenue inthe outlet by implementing upselling procedures
每个厅面实现出口利润的最大化和促销。
7. Assist in monitoringand controlling the financial performance of the outlet controlling costs andexpenses
协助监测和控制部门的成本和开支的控制显示财政业绩。
8. Assist in monitoringand controlling the hotel’s OE inventory and participate in inventory taking
协助监控参与酒店的部分盘点库存。
9. Conduct frequent frontand back of house checks ensuring mise-en-place, service procedures, standardsof cleanliness and hygiene, repair and maintenance, employee grooming andmanning levels are in order and take appropriate action where necessary.
进行经常性的部门前线检查,服务程序检查,标准的清洁和卫生、维修和保养,员工培训和指令并在必要时采取适当的行动。
10. Assist in themaintenance of efficient administration preparing and submitting reports ontime as directed
保持一种高效的管理部门和按时提交部门运作报告。
11. Assist in theselection, training and evaluation of subordinate employee
协助选拔、培训下属员工的评价。
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