楼层领班Floor Captain

1、Training and check the appearance of room attendant.
培训和检查员工工作情况；
2、Distribute the daily work to room attendant.
分配每日工作给员工；
3、Check and report the maintenance to engineering department.
检查和汇报工程问题；
4、Handle the guest complain and other request.
处理客人投诉和其他需求；
5、Keep control the must key return back and make sure no loose.
确保万能钥匙的归还；
6、Write down the supervisor log book especially the loan article and guest special request.
写交班报告,特别注意写上客人的特殊要求；
7、Any other related duty which may be assigned by the Executive Housekeeper.
完成行政管家安排的其他工作。